Since 2018, I've used this bag but . . .
The biggest issue are the straps! They are too thin, and the backpack hangs too low for me (reference 5'4) even though they are adjusted to the shortest length. Also, the satin material on the straps is nice, but the metal slider keeps getting loose and I have to constantly adjust them again. It's the worst part. Things I recommend they change:
1) wider shoulder straps with shorter length adjustments
2) a sturdy ladder lock buckle on the straps
This backpack has carried me through surgical residency, traveling internationally and locally, working at coffee shops etc since 2018! It is a workhorse bag for me, but I struggle to continue using it since the straps are a huge problem for me.




















































