Pacsafe GO 15L 防盜背囊

Thank you very much for sharing your thoughtful feedback with us. We’re truly glad to hear that you find the GO 15L stylish, well‑constructed, and consistent with Pacsafe’s quality. Your kind words about the build and durability are sincerely appreciated.

We also completely understand your point regarding the zipper dock. While it’s designed to enhance security, it can indeed require a bit more dexterity and grip strength. We value feedback like yours, as it helps us continue improving our designs for all users.

For your convenience, here is an instructional video that demonstrates how Pacsafe’s anti‑theft zipper mechanisms work, which may help make the process easier:
https://videos.sproutvideo.com/embed/d391d0bf1418e9ce5a/b5aa33e89f795201

Thank you very much for your feedback again.

Thank you so much for sharing your detailed feedback. We’re truly sorry that this bag didn’t meet your expectations for your trip, and we really appreciate you taking the time to tell us where things fell short.
Below is some additional clarification on the points you mentioned:

1. Size & Water Bottle Fit
   Our side pockets are designed for slim travel bottles with a maximum diameter of 2.88 inches / 7.32 cm. We understand that this may not accommodate standard or wider bottles, and we appreciate you highlighting this so we can better communicate it in the future.

2. Locking Features & Security Expectations
   The locking features on this specific bag are intended to deter snatch‑and‑grab thefts and pickpockets, offering everyday security when traveling.
   If you’re looking for higher‑security options, we do offer bags equipped with a full locking system that allows you to attach a padlock for enhanced protection.

3. No Interior Zipper Pouch
   Thank you for pointing this out. Interior organization is important, and we agree that a zippered internal pocket can make a difference.
   We will share this feedback with our product team for future development.

4. Material Expectation
   This bag is made with a water‑resistant material, designed to handle light rain.
   For heavy rain or travel during rainy seasons, we currently recommend adding a rain cover/rain pocket for full protection.
   That said, we will pass along your request for waterproof materials to our product team as well.

Thank you again for your honest feedback. We truly value it, and it helps us keep improving.