Updated: 2023-11-20

Special Shipping Information

Due to higher order volumes, for orders made between 11/21/2023 to 11/26/2023, please allow for up to 3 business days for your order to be processed by our warehouse.

    General Shipping Information

    We are offering free shipping on all orders - No minimum or promo code needed.

    We dispatch confirmed orders within 1-2 working days from the Hong Kong warehouse.

    We work closely with SF Express to deliver your orders to you. If you wish to opt for a pickup service from SF Locker or SF store, please clearly state the code or full address of locker and store when you enter the delivery address in checkout. 

    The shipping time is the next working day. (Excluding order processing time)

    For any inquiries regarding shipping, please contact us here.

    Asia-Pacific customers

    Please visit our APAC website.

    Europe customers

    Please visit our Europe website.

    UK customers

    Please visit our UK website.

    USA & North/Central/South America customers

    Please visit our US website.

    You will receive a shipping confirmation email once your order is on its way; simply click on your tracking link in the email to get the up-to-date tracking information.


    Order processing

    Orders received after 12pm Hong Kong Time will be processed and shipped out the next working day. Please allow extra time for your order to be processed during public holidays and busy periods.


    There may be times where we will need additional information from you to handle your shipment. Please ensure your information in checkout is accurate.

    Free Shipping

    Pacsafe.com reserves the right to offer and discontinue the free shipping offer to any country at any time.